Sunday, April 12, 2009

Voice Mail Phone Systems

Voice mail phone systems provide an easy way to handle incoming calls while helping to build customer service with clients and prospects. A busy professional will appreciate the features offered through voicemail phone systems. Customers can experience serene music while on hold or have the ability to go straight to voicemail and leave a message. Many plans include an auto attendant with the capability of transferring calls between extensions. Some executives like the feature of being able to access call records online or have voice messages emailed to them. Fax messages can also be transferred to email and viewed online with free email notifications and online account management. Some plans have the functionality of an after hours greeting and customers or colleagues can easily access a directory for extension lookup.

Sophisticated voice mail phone systems have the ability to dial by name and include call blasting features. Call blasting can be set up to send calls to many recipients at the same time and can be delivered immediately or scheduled for delivery at a later date. Maintaining quality contact with customers is beneficial to building relationships and will usually result in increased sales and profits. Using a good phone system helps to handle communications by streamlining incoming and outgoing calls. Customers are bound to appreciate a pleasant greeting, being able to get results by accessing a directory database, and the capability of leaving a message easily without frustration. Put God first in business by using biblical principles and providing excellent customer service. "Not slothful in business; fervent in spirit; serving the Lord" (Romans 12:11).

Using keys on the phone pad will help the user utilize features for instant play, reply, pause, and delete while listening to messages through voicemail phone systems. If a busy professional is concerned about missing an important call a pager feature can be activated to automatically page one when a voice mail has been left. It is also possible to automatically transfer incoming calls to voicemail if needed. Some programs utilize a landline analog service or may offer the new VOIP technology that provides digital service utilizing one's computer. Free quotes are available online for purchasing a new system or upgrading one. 

Combining telephone service with a computer system provides flexibility and quality digital service. Many companies that offer Internet voice mail phone systems, provides the capability of managing email, phone messages, and faxes through an email inbox. Being able to manage all messages and correspondence through one designated email address provides flexibility and makes it easy to see all telecommunications in one place. Using Internet technology may prove to be cost effective especially when making long distance or international calls. Some companies provide service through cable broadband that has unlimited calling and no long distance charges.

An automated attendant answers incoming calls promptly and professionally 24 hours a day. Voicemail phone systems usually include the capability of leaving a personalized greeting for all calls or specific ones. Some programs are set up to have several boxes for different departments such as order desk, customer service, or technical support. Memory capabilities will store as many messages as needed depending on the scope of correspondence within a company. Advanced features can be added with many programs as a company grows and the need for expansion is realized. Systems and services vary in price so do a comparison online for the best choices.

Embedded services are available through voice mail phone systems and work through a broadband connection without using a PC. This would be idea for a home office with limited space. A busy entrepreneur who works out of the home may use a laptop instead of a PC. Since it is cost effective to use digital phone service through an Internet connection one might consider investing in an embedded voicemail system. If business calls end up being long distance then using Voice over Internet Protocol technology will provide one with a way to make those calls cheaper than a traditional landline service. Some companies online that offer options on digital service have various options available to meet the needs of the start up business or the large corporation.

Advanced voicemail phone systems can handle incoming calls simultaneously. Some programs can provide dial back to users as soon as a message is received. Messages are accessible through a landline phone by using a security pin code providing immediate playback functions to recipients. Playback functions usually provide the capability of saving messages after listening to them and some programs will forward saved messages to email for later perusal. Some systems provide advance features to record messages ahead of time for certain types of callers and those messages can be blasted automatically as the need arises. Do a search online and find out the many features and options available with voice mail phone systems.

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